[Pumptesting] Pumphouse Problem follow-up - Requesting update on pump house from Sunday

[Tara Halwes]

Adam or Ross, (or??)

FD on site Sunday presumably was because of power blip Ross mentioned re:
transfer switch testing. He said they came because they received an alarm
call from our FACP at #90. I want to log relevant details so please reply
to this list with the following if you know.

1. Who actually spoke to the FD?
2. What was the specific error or alarm code that was sent from the FACP?
3. Did that align with whatever the FD said they got an alert about?
4. What if anything was done or changed 4.a) with the fire pump control
panel?
4.b) with the transfer switch or main power switch?
4.c) with the FACP directly?
4.d) other?
5. What was concluded by the fire department? (Or Encore or Everon if
engaged?)
6. What next steps were suggested or planned (aside from asking about
Transfer Switch testing which Ross has already done)?
7. Was the controller status checked at the time of the FD visit? It should
have been, if the alarm related to power. What was the status?
8. Was the status screen in the “firmware updating state” at that time?
9. If so, did anyone follow the posted instructions for resetting it?
9.a. If yes, then we have a new problem which is that it’s already glitched
again and it’s only been 3 days.
9.b. If no, then it’s just a human process problem/gap we can address
without spending money.


*Wednesday Sept 24, 2026 - Current status*:

   - The fire pump controller is in the “firmware updating” state.
   -  previously gave us a procedure for getting it unstuck from that
   state, which is posted on the wall above the test instructions.
   - Courtney and I didn’t want to do that without knowing if the current
   state is
   - A) an *intentional* result of something one of you or the Fire
   Department did on Sunday, versus
   - B) a new issue since Sunday, vs
   - C) a thing that wasn’t noticed on Sunday but may have already been
   happening and thus potentially (accurately) sending an alarm.
   - Either way we may not have pump power redundancy until the controller
   is restarted, but it would also be good to understand why this is happening

Thanks,
~Tara
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